Return Policy

Thanks for purchasing our products at Jensen Bros. Off-Road.

You are eligible for a full reimbursement within 14 calendar days of when your product arrives to you.

After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

If you have any additional questions or would like to request a refund, feel free to contact us.

Returns process

  1. Obtain a shipping label from sales@jensenbrosoffroad.com. Please put the order number in your subject line.
  2. State why you are returing the item in the email. For damaged items please state how the damage occured. This information will help us work with the manufacturers warranty claim process. Items that have been used are not eligible for a full refund.
  3. We will process your return within 5 business days of receiving the item.

Returns are subject to a restocking fee. (This covers the credit card transaction fees.)

For questions call or email us: sales@jensenbrosoffroad.com or 801-214-8112.